PRIVACY POLICY | S PARLOR

Effective Date: 22/12/2024

S PARLOR HAIR (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our salon, website, or interact with us through other channels.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, phone number, email address.
Payment information (e.g., credit or debit card details).
Hair and beauty preferences, appointment history, and consultation details.

b. Non-Personal Information

Browser type, IP address, and usage data when interacting with our website or booking systems.

2. How We Use Your Information

We use your personal information for the following purposes:

To schedule and manage appointments.
To provide personalized services and recommendations.
To communicate with you regarding appointments, promotions, or updates.
To process payments securely.
To improve our services, including tailoring products and marketing to your preferences.
To comply with legal and regulatory obligations.

3. How We Protect Your Information

We implement industry-standard security measures to protect your information, including:

Secure storage systems for paper and digital records.
Data encryption for sensitive information.
Limiting access to personal information to authorized personnel only.
Regular security audits and software updates.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service providers that help us operate our business (e.g., payment processors, booking platforms).
Legal authorities if required by law.
Third parties with your explicit consent.

5. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of receiving marketing communications.
Request a copy of the personal data we hold about you.
Lodge a complaint with a regulatory authority if you believe we have violated your privacy rights.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

7. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will take effect immediately upon posting. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

S PARLOR HAIR
Address: 181 William Street, Melbourne CBD, Goldsbrough Village
Email: [sparlorhair@gmail.com
Phone: 0434913902

By visiting our salon, using our services, or interacting with us, you consent to the terms of this Privacy Policy.